Back-end solutions which regulates the minute proceedings to enhance the taste of the industry

A unique but essential component of the Hotel industry is Menu Organizer. CSM’s Menu organizer tightly grips the inventory, store and kitchen together to serve the optimized cuisines of the world.

Hospitality

Overview

Hospitality refers to the practice of cordially and generously welcoming of visitors. It is a friendly relationship between the host and the guest where they are entertained and looked after in goodwill gesture. Hospitality Industry is basically understood in terms of treatment in hotels, restaurants, resorts, clubs etc dealing with tourists or simply visitors.

Today it is the Technology that has made travelling, staying and dining very comfortable with easier and faster services. Booking package tours, reservations, ticketing, billing, payments and availing these services are just few click away. Thank you to IT solutions that now-a-days no one has to stand in long queues or wait for hours to receive these hospitality services.

How CSM brings in Innovation ?

CSM presents IT solutions specifically designed and created for Hospitality Industry which provides unique individual to group services, improved customer relationships and digitized data management. Our domain expertise industries include Hotels, Clubs, Resorts, recreational facilities, holiday planners and so on. We provide complete industry solutions to enhance profitability and achieve greater customer satisfaction. These are very flexible to suit as per your company needs and can be worked according to your internal or external administration.

Some of features of our unique solutions are :
  • Customizing according to your expectations
  • Check-in and Check-out status specifying Express or Late etc
  • "Swift Guest Search" - a component which shows the previous preferences and choices of the client
  • User-definable Language, date, time and currency formats
  • Automated and Manual - Complete, Incremental and daily Backup and recovery of Database as well as individual entities
  • Encrypted Password protection at various levels in off-line and on-line transactions and data retrieval
  • Designing facility of reports as per client requirement
  • Unlimited number of users
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