A retail corporate house in Dubai

The Company faced a multitude of challenges. While the economy remains sluggish, product life-cycles, consumer and ROI expectations were continually on the rise. Their operations in hardware and software consulting along with other ICT based managed services earns them a client base of over 1000 clients each year. Apart from this, their operations canopied across various countries of Middle East and South-East Asia. To manage these clients and smoothen internal processes, they have a man power of 500 employees, most of which were based out of their Head quarters. Managing these different offices, employees and still ensuring client growth as well as satisfaction had become a major issue to them.

A comprehensive portal was required which ensured improved planned activity that flows from documenting standardized and agreed-on practices, to enhance efficiency and productivity.

With the right implementation strategy and capacity building, this enterprise portal would be able to provide a flexible way to improve information delivery at a lower cost and aligns IT resources in support of the changes businesses must make to add ongoing value.

The system was also expected to come with embedded workflows which could be dynamically configured to provide a rich experience of plug-n-play technology

Kwantify is the one gateway that unifies access to all enterprise information and applications.

Its knowledge management and productivity tool makes sure that all facets of business process are adequately captured within its framework and enable organization specific approval system, electronic documentation and records management. This framework supports rapid configuration of a wide range of systems including collaborative networking, sharing documents, knowledge acquisition and knowledge representation, and also various combinations of mind sharing technologies.